FAQ & Site Info

Terms of Service

Shipping & Deliveries:

All products are shipped from China unless indicated in the product description.
For deliveries shipped from China, we estimate the following times.

USA: 20-30 days
Canada: 20-35 days
United Kingdom: 15-25 days
Ireland: 15-35 days
Australia: 20-30 days
New Zealand: 20-30 days
Please note factors such as delayed logistics, customs clearings and other uncontrollable events may have an impact on delivery times. There is NO guaranteed Delivery Date.

To track your order, please feel free to use our tracking service with the tracking number which we send to you when the order is shipped. Tracking is available at our main store https://lovelylust.com/pages/track-your-order/.

If you do not receive your order, please allow an appropriate amount of time before contacting us. We understand you want to receive your order as soon as possible, as we are no different, therefore we are here to help you. When contacting us, please remember shipping is provided by 3'rd parties; such as the postal service and we can only provide the information that they provide. We understand how frustrating delays can be, but please be respectful.

You are responsible for any Customs, Tarrifs, Taxes, etc as per your country.